FREQUENTLY ASKED QUESTIONS
Do you accept returns?
Refunds or Exchanges must be first processed by written communication within 3 days of receiving your order and the items must then be returned to us within 4 days of processing and verifying your request.
You will be responsible for all shipping costs. Refunds will be provided the way in which payment was received in a timely manner upon receiving the returned items.
Exchanges will be provided with all shipping costs incurred to be paid by the purchaser.
What’s the minimum order amount?
There is no minimum order amount. Feel free to shop within your budget.
Which countries do you ship to?
We ship within the United States Only.
Which forms of payment do you accept?
We accept Pay Pal and Credit or Debit card Payments. We will also accept money order or check payments , yet we will need to wait for your check to process before releasing your shipment. Please note , charges to your credit card will appear as "ZILLAS CB DISTRO LLC"
Will Your Products Get Me "HIGH"?
We always say that hemp effects everyone differently, but the answer is no. Hemp contains mainly Cannabidiol (CBD), a compound which does not make the consumer feel high. Instead, it is said that hemp oil rich in CBD helps maintain a calmer, clearer mind while also maintaining an active lifestyle
Is it Legal ?
Hemp is legal in the United States and Michigan. Furthermore, it is said that Hemp is considered legal as long as it contains below .3% THC.
Our products are lab tested from start to finish and we use pure isolated CBD which is THC-free, unless otherwise noted. We have an active and valid Hemp Processors and Handlers License allowing us to serve you. Please do not interpret this as legal counsel. We suggest you contact an attorney for clarification
Are Your Products Effective Without THC ?
There has been disagreement and an abundance of misinformation around this particular question within our industry. Without going into a great deal of depth here we will say that we have seen incredible efficacy with the actual testing - or use rather , of our products within our consumer base over the years. We are more than willing to share consumer reports with you that we have gathered specific to your questions.
MCTs are a form of saturated fatty acid that is said to have numerous health benefits including the capability of combating harmful bacteria, viruses, fungi and parasites. Additionally, MCTs contain antioxidants, contributing to its inflammatory benefits that have led it to be used to treat dozens of health problems in folk medicine for centuries. Appreciating this research, we have chosen to use pure, organic MCT oil as an ingredient and carrier oil in some of our products such as our capsules and tinctures.
Why Does Your Tincture Oil Vary in Color ?
All natural products have the tendency to vary in color and no variance in color means lesser quality or rancid product. To answer your question specifically pertaining to our products, the MCT based products will vary in color on occasion due to the high quality organic MCT oil we source. The higher quality MCT oil contains higher concentrations of antioxidants and certain antioxidants such as the polyphenols in MCT oil can acquire a pinkish or purplish hue.
Can I Cancel or Change My Order ?
Under most circumstances YES. Contact Us ASAP to process any changes or cancellations. As long as your order has not yet shipped we can make changes and cancellations.
Will CBD Interact with my Medications
While we recommend you ask your doctor this question for full clarity, we have heard of research performed by a university study that CBD will create higher blood levels of certain medications due to the science that CBD binds to the same receptors that certain medications also bind to. So it has found to be important to check with your doctor, especially if you are taking medications , so they can assist in monitoring your dosages of those medications.